Support

技术支持 / Technical Support

FAQ / 常见问题

How do I save my progress? / 如何保存进度？

Game progress is automatically saved every 30 seconds. You can also manually save to 5 save slots via the save management screen on the main menu.

游戏每30秒自动保存。你也可以在主菜单的存档管理中手动保存到5个存档槽位。

How do I change the language? / 如何切换语言？

Go to Settings and select your preferred language. We support Chinese, English, Vietnamese, Korean, Japanese, and Hindi. On first launch, the app automatically detects your device language.

前往设置选择语言。首次启动时，应用会自动检测设备语言。

NPC chat is not working / NPC对话无法使用

NPC dialogue requires an internet connection. If the AI service is unavailable, the game will automatically use pre-written fallback dialogue. Gameplay is not affected.

NPC对话需要网络连接。如果AI服务不可用，游戏会自动使用预设对话，不影响游戏。

How do I reset my progress? / 如何重置进度？

Go to Settings → Data → Reset All Progress. This will delete all save data, achievements, and progress. This action cannot be undone.

前往设置 → 数据 → 重置所有进度。此操作不可撤销。

Is this a gambling app? / 这是赌博应用吗？

No. DARKBET is an educational game about anti-fraud awareness. There are no real-money transactions, in-app purchases, or simulated gambling. The word "bet" in the title refers to the stakes of the choices you make in the story.

不是。DARKBET是反诈教育游戏，没有任何真实金钱交易或模拟赌博。

I'm experiencing emotional distress / 我感到情绪不适

The game contains heavy themes by design. If the content is affecting you, please take a break. If you or someone you know is in a situation similar to what's depicted in the game, please contact the emergency numbers below.

Contact Us / 联系我们

Platform Support / 平台

• iOS: iPhone, iOS 16.0+
• Android: Android 8.0+ (API 26)
• Web: Modern browsers (Chrome, Safari, Firefox, Edge)

Last updated: March 28, 2026